Lufthansa Aviation Training is an international program for the mandatory, sequenced training of the cabin crew. More than 200 leading airlines benefit from the implementation of this digital, self-organized coaching - created by NMY.
flight attendants per year
simultaneous participants per session
locations: Frankfurt & Munich
In a realistic virtual environment, participants perform tasks that are specially tailored to the cabin crew's training plan.
Up to nine participants can be accompanied, moderated and motivated via multiple video screens and live chat in a control center.
The aircraft was scanned in a complex process and translated into a 3D model. This basis can be used for every airplane type.
Users act intuitively through natural hand gestures in the virtual training room - without movement restrictions through controllers and cables.
The training is controlled via a smartwatch. An interactive interface with the virtual assistant ‘Via’ provides useful tips and instructions.
The training scenarios are modular and interactive in order to create a long-term learning curve and to deepen content.
Scenarios based on a training plan make it possible to efficiently and regularly carry out prescribed coaching in the virtual space.
Simulation, instruction design and gamification merge and thus exceed the limits of conventional learning methods.
The virtual reality application is organized via the NMY cloud-based backend so that updates and maintenance work can be carried out worldwide at any time.
Service quality - for employees and passengers
Security - continuous improvement
Motivation - playful transfer of knowledge
Performance - anytime, anywhere
Resources - a win-win situation
“Virtual Reality trainings are scalable, reproducible and enable a permanent and uncomplicated implementation of training measures.”
“At first I thought, how is that supposed to work? I always joked a little bit with my colleagues. But then, afterwards, we thought it was really cool. I would even do it at home.”
“From inflight entertainment to training solutions, airlines are using augmented and virtual reality to enhance operations. Aviation Business learns how AR and VR are transforming the aviation sector. ”