Lufthansa trains flight attendants in virtual reality
With the NMY VR Aviation Training, Lufthansa trains its cabin crew efficiently and cost-effectively, with a clearly measurable return on investment. “VR training for flight attendants is a huge cost saver”, says Björn Eckermann of Lufthansa Aviation Training. 20,000 flight attendants go through the training every year. It is the first VR training approved by the German Federal Aviation Authority and was awarded the German Excellence Award 2020 in the Training & Education category.
20,000 flight attendants per year
Certified by the German Federal Aviation Authority
Training duration
Location-based training in the VR Hub
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VR Hub
The NMY VR Hub is a location-based training infrastructure for seamless on-site VR training. It has a capacity of 15,000 training sessions per year, with ten VR booths per training center. A training session lasts 25 minutes.
- IT (network, connectivity, VR equipment, etc.)
- Design and construction of 10 VR booths (3x3m).
- Onboarding station
- Trainer-operator station
- VR headset shelf
Familiarization & Safety
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Onboarding FAQ
“Please do not lean on virtual objects.” Flight attendants are trained in the safe use of virtual reality during an onboarding session. An intuitive touchscreen application answers all liability questions in an FAQ session.
- Multi-touchscreen application on 84 inches (2.13 m)
- Instructions for training safely in VR
- Security instructions
Live communication & control
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Remote Control Station
Trainers, supervisors, or technical staff can have live and remote access to individual training sessions via the NMY Command & Control software. Trainers can assist and guide individuals or entire groups as needed.
- Live voice communication
- Multiple video streams
- Scenario control
- Training instructions
- Technical monitoring
- Learning and progress reports
Highend-VR-Training
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Hand- und Eye-Tracking
Virtual Aviation Training combines simulation, instructional design and gamification, overcoming the limitations of conventional learning methods. This high-end VR training concept ensures maximum comfort, safety and learning success. NMY has also developed an internationally compatible VR interface concept. This allows users to interact intuitively in the virtual training room using natural hand gestures – without being restricted by controllers or cables.
- Multilingual
- A340-600 (detailed 3D simulation)
- Flight safety
- Virtual trainer
- VR familiarity
- Multi-user support
- Interfaces to Learning Management System
Professional and emotional guidance
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Virtual Trainer
A virtual trainer guides through the VR training, provides technical support to the flight attendants, and ensures a familiar learning environment. As a mentor, the virtual trainer helps to create a positive training experience and supports the learners in achieving their goals.
- Intelligent user guidance
- Voice-based interaction
- AI-based text-to-speech system
- Lip-sync animation
- Multilingual
API & Connectivity
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Learning Management System
The NMY VR training can be integrated into existing LMS solutions. Smooth data exchange via an API allows easy management of content and users, as well as monitoring of progress and learning objectives, quality assurance and analysis from within the VR training.
- Easy user and content management
- Connects to standardized data formats such as AICC, SCORM, xAPI and media files
- Efficient and consistent monitoring of learning objectives and progress
- Consistent data analysis and reporting
- Maximum compliance with your software ecosystem, security, and penetration testing requirements
- Integrates with popular single sign-on solutions
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